WSS 3.0 content cannot be crawled by WSS 3.0 Search Service or Search Server 2008
filed in search server, sharepoint on May.15, 2009
Problem:
Suddenly, after detached and re-attached a WSS 3.0 content database , the WSS 3.0 search service or Search Server 2008 Express (SS2008E) cannot crawl the portal anymore.
So i began to refresh the service and repopulate the search index by performing these steps:
- Redefined Alternate Address Mapping (AAM)
- Reset all Search Server 2008 Express crawled content
- Restarting the WSS 3.0 search service and timer
- Restarting the IIS web service.
- performing a full index : STSADM.exe” -o spsearch -action “-fullcrawlstart” “
But still, nothing happen, the search action resulting an empty page.
Now, i look up at the server’s Event Viewer > Application Log , and i found this message:
Event Viewer > Application
Event Type: Warning
Event Source: Windows SharePoint Services 3 Search
Event Category: Gatherer
Event ID: 2436
Date: 05/05/2009
Time: 0:29:03
User: N/A
Computer: WSSPORTAL1
Description:
The start address <sts3://WSSPORTAL1/contentdbid={33c8b862-f79b-42d1-8f8a-2ed0f2e1f984}> cannot be crawled.Context: Application ‘Search index file on the search server’, Catalog ‘Search’
Details:
The crawler could not communicate with the server. Check that the server is available and that the firewall access is configured correctly. (0×80041200)For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Cause:
After hours of searching and trial attempt to fix the problem…
finally i found the cause for the problem.
If your server running WSS 3.0 portal application, the default (start) sites address is located next to the “sites” url, such as:
http://WSSPORTAL1/sites/mysite
so there’s a big possibility that this URL :
http://WSSPORTAL1/
is empty , or resulting an error page.
Resulting :
The WSS 3.0 and SS2008E Search service cannot validate the http://WSSPORTAL1/ address, so it’s stop from crawling the root URL (/sites/../…etc)
Solution (workaround):
- Modify the registry, or
- Create a WSS 3.0 blank site at http://WSSPORTAL1/ (recommend)
And..boom.. it work..
September 1st, 2009 on 10:11 pm
Thank you for this great hint. You just saved my day!
September 1st, 2009 on 10:51 pm
How would you modify the registry to tell the WSS 3.0 Search Service to ignore the http://WSSPORTAL1/ address?
September 2nd, 2009 on 12:27 pm
@eric: i found a link once in google search, forgot to bookmark the link.
May 20th, 2010 on 1:06 am
Thank you for this great hint. You just saved my day!